Our industry solutions

15年+行業經驗
3000+服務客戶
98%客戶續約率
500+專業團隊

A medium-sized travel agency

Project scale: 200-person team

Service content: customer service center upgrade, business process automation data analysis system construction.

Customer satisfaction improvement
30%
Reduce operating costs
25%
Improve business processing efficiency
61%

Service upgrade of a cross-border e-commerce platform

Project scale: 500-person team

Service content: multilingual customer service order fulfillment management, merchant service support.

Shorten response time
35%
Customer problem solving rate improved.
40%
Business satisfaction improvement
35%

Learn how our customized solutions can help businesses in all walks of life.

Healthcare: Medical billing, patient records management, and telemedicine support.

Finance and Banking: Customer support, transaction processing, and risk management.

Retail: Order processing, inventory management, and customer service.

Telecommunications: Sales outsourcing, CRM/CVM, customer support, and technical hotline.

Education: Student enrollment services and online learning support.

Travel and Hospitality:  Reservation management and customer hotline.

Information Technology:  Technical support and helpdesk.

Real Estate: Property management and lead generation.

Insurance: Claims processing and policy administration.

我們的客戶及合作夥伴:

Business coverage

Serving more than 10 industries

Covering Greater China and Southeast Asian markets

Multilingual service support